There can be a misconception that: • Value for money = cheap price • Value for money = something for free • Value for money = the number of inclusions All of these statements are not true. Our clients consider value for money to be the satisfaction they get from their total building experience. Nearly all customers will rate “the quality” and “the service” a lot higher than “the price” when making their purchase decision. Every year around 1000 families choose Homebuyers Centre to build their home because they consider we provide the best value for money to them. They make this decision because our value for money proposition is not based purely on a cheap price or having inclusions that are supposedly free. When looking at “value for money” Homebuyers Centre provides the things that are really important to our clients: • We have a wide range of homes specifically designed to suit our market and our client’s needs • We have won more awards than any other builder in our market • We have a very experienced and well trained sales team that can provide the right advice on home ownership to prospective clients • We have a very experienced and well trained finance team that can advise our clients of the best finance package to suit their needs • We have exclusive finance products available from Blue Bay Finance, which is an ABN company. No other builder in Perth has access to these finance products • We have our own Settlement Agency, Axiom Conveyancing, making land settlement convenient and easy for our clients • All of our staff are well trained and are very good at the jobs they do • Our job tracking system ensures that every home is commenced in the shortest time possible. This saves the client money in rent. • Our construction times are the shortest in the industry. This saves the clients more money in rent • The quality of the homes we build is recognised as the best in the industry • We are one of the only builders in our market that provide a comprehensive client liaison service • The quality of the products we use in our homes is second to none • We have our own Service Department which responds quickly to any client concerns. Lots of other builders sub-contract their maintenance to outside companies • We provide a 25 year structural warranty on every home we build • We provide every client with a ‘Home File’ which includes information on everything they need to know about building their new home • Every client receives a welcoming ‘Handover Pack’ when they collect their keys once their home is completed • We provide our clients with a very comprehensive ‘Home Care Guide’ which is full of useful information and great tips on looking after their home • We have a very low staff turnover so our clients always have continuatity because they get to know everyone they deal with… and they never hear “Oh, that person doesn’t work here anymore” • The Homebuyers Centre website is by far the most comprehensive, informative and best laid out website in our market • We have an excellent relationship with Perth’s biggest land developers and we have access to more land than any other builder in our market • We have very high standards and we are always ethical, honest and understanding of our client’s needs • We have an ongoing commitment to training and we are the only company in our market with a dedicated Apprentice Manager who oversees around 40 Homebuyers Centre Apprentices • Homebuyers Centre is a Quality Assured Company • Homebuyers Centre is a ‘Carbon Neutral’ company and we have a commitment to reducing our carbon footprint in everything we do • We have Display Homes in every major Estate in Perth, making it easy and convenient for our clients • We specialise in “Home, Land & Finance” packages which is exactly what our clients want • We have the largest range of ‘Ready Built Homes’ available for clients who want a new home without having to wait • We are a part of the ABN Group which is recognised as the most successful and professional group of home builders in Western Australia • We make everything easy and our total commitment to customer service from beginning to end means every one of our clients has an exciting, enjoyable and hassle free building experience So, it’s not surprising that so many people choose Homebuyers Centre to build their home, because in their opinion we provide the best value for money.